Delivery information

We use a national overnight courier service (DX). Our standard shipping charge is £7.00. We offer free delivery on all orders over £60.00. Please note that for the Channel Islands and Scottish Highlands, the shipping charge is £18.00. Free delivery over £60.00 for these areas does not apply.

Our standard delivery days are Tuesday to Friday – Please note: any orders placed after 1 p.m. on a Thursday will be delivered on Tuesday of the following week. 

Once your order is dispatched, you will be notified by email. We use an overnight courier service since we don't want the cheese in particular to be in transit any longer than that. Delivery to addresses other than England, Wales and lowland Scotland may take two days.

As you know, nothing is 100% (especially when it involves roads!), and very occasionally the 'overnight' service isn't. Generally, however, there's no problem and the cheese will arrive the next day as planned.

Cheese, in particular, needs to be delivered quickly. For this to be possible we need a few things from you:

An accurate delivery address – this is essential, and if an incorrect postal address is supplied we won't be responsible for any delivery problems which may follow. So it's worth taking a moment to make sure you've given us the right house number, postcode etc. And there should be someone in! So do think carefully about your delivery address.

During checkout, you can tell us a safe place where the delivery can be left – as a fail safe in case there is no-one in. Please try to keep your instructions simple, clear and brief. Please also note that if the package is left, it is at your own risk: the ideal situation is always a personal delivery address, whether this is home or workplace.